Support
Need help with Today? We’re here for you. Reach out to our support team, check the answers to common questions below, or tell us how we can do better.
Contact: support@today.ai
Related: Privacy Policy · Terms of Service
1. Contact us
The fastest way to reach a human is email. Tell us what you were trying to do, what happened, and (if you can) the device and app version you’re on. We typically reply within one business day.
- General support — support@today.ai
- Privacy questions — privacy@today.ai
- Legal & terms — legal@today.ai
2. Common questions
How do I create an account?
Open the Today app or visit today.ai/login and sign in with email or a supported single sign-on provider. New accounts are guided through a short onboarding the first time you sign in.
I forgot my password — what now?
Use Forgot password on the login screen. You’ll receive a reset link at the email address on your account. If it doesn’t arrive within a few minutes, check spam and then write to support@today.ai.
How do I delete my account or my data?
You can request account and data deletion at any time by emailing privacy@today.ai from the address tied to your account. See the Privacy Policy for details on retention and your rights.
Which platforms does Today support?
Today is available on iOS and macOS, with a web experience at today.ai. Additional platforms are in active development.
I found a bug or have a feature request.
Please tell us — see the feedback section below. Specific reproduction steps and screenshots help us fix things quickly.
3. Feedback
We read every message. To send feedback, bug reports, or feature ideas:
- Email support@today.ai with the subject line Feedback, or
- Use the in-app feedback option from Settings → Help & Feedback, which attaches diagnostic context that makes triage faster.
4. Response times
Our support hours are Monday–Friday. Most inquiries are answered within one business day. Security-sensitive reports are prioritized — please email security@today.ai and we will respond as quickly as possible.